Thank you for your feedback

Your opinion counts – help other DIYers with your review and support us in becoming even better.

If you were satisfied with your purchase, we would be delighted to receive your honest review.

For any questions or problems, our service team will be happy to help: Simply complete the form below or write directly to service@heimwerkertools.com

Heimwerkertools Shop

Leave a review

Amazon

Leave a review

Google

Leave a review

Trust Pilot

Leave a review

If you have any questions, problems or comments, send us a message:

Contact

Salutation*

First name*

Last name*

Your email address*

Phone

Subject*

Comment*

Fields marked with asterisks (*) are required.

Privacy*

By selecting continue you confirm that you have read and agree to our data protection information.

Warehouse & shipping – personal. Reliable. Directly regional.

We operate our own warehouse – no anonymous intermediary trade, but real people who personally take care of your order. With us, you know exactly where your goods come from – directly from our warehouse to your home.

Goods receipt & quality control

All items that arrive with us are carefully inspected, stored and repackaged if required. This ensures that only checked products leave our warehouse – in the best quality.

Picking – by hand and heart

As soon as you place your order with us, our warehouse team gets to work: every item is picked manually, checked and prepared. Nothing here runs via detours or automated processes – what counts with us is care and reliability.

Packing with care

Our products are packaged securely, with environmental awareness and efficiently. This means your order arrives not only undamaged, but also in a resource-efficient way. Every parcel is put together individually – without mass handling.

Shipping – dispatched directly

Our shipping partners, such as DHL, collect the parcels directly from us every day. This means: faster shipping, direct routes, clear responsibility. No warehouse somewhere – but direct dispatch from the heart of Europe, with traceable tracking and personal service.

Sustainability and Social Responsibility

Responsibility for our employees, the environment and society is a matter of great importance to us. We are therefore proud to be able to contribute as a team to a strong economy in Upper Austria, without compromising on environmental protection and sustainability.

Locations

The company headquarters are located in Gampern, Upper Austria.

Worldwide shipping with DHL & DHL Express

We work with shipping companies such as DACHSER, DB Schenker and GLS so that we can deliver special orders and special items such as bulky goods worldwide.

Worldwide shipping with DHL & DHL Express

We work with shipping companies such as DACHSER, DB Schenker and GLS so that we can deliver special orders and special items such as bulky goods worldwide.

Our customer service – personal, fast, reliable

With us, you do not end up in a queue, but directly with people who know their stuff – and who care. Our support team is on hand to help and advise you – whether you need help choosing a product, have questions about installation, or cannot find your order.

We are available by email and telephone on weekdays and usually reply on the same day. Friendly, straightforward and always with a genuine aim: that you are satisfied.

Give us a try – we look forward to hearing from you!

service@heimwerkertools.com